The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Views!
“Our 8th floor room provided a amazing view of Hilo Bay, making every moment special during our stay.” view full review
Delicious Treats!
“I absolutely loved the warm chocolate chip cookies available at check-in; they were the perfect start to our stay.” view full review
Beautiful Grounds
“The scenic grounds by the water were stunning, ideal for a morning stroll, though an espresso machine issue was unfortunate.” view full review
Comfortable Amenities
“The bathroom had thick towels that enhanced our experience, although the sink could use some more counter space.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Hiking
Cycling
Golf course
Fishing
Services
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Pool with view
Room features
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Bathtub
Free toiletries
Media
AM/FM alarm clock
Show more
Location
93 Banyan Drive,
Hilo,
Hawaii,
United States,
96720,
Hawaii
Map view
93 Banyan Drive,
Hilo,
Hawaii,
United States,
96720,
Hawaii
City landmarks
Park
Liliuokalani Park and Gardens
800 m
Museum
Pacific Tsunami Museum
2.3
km
277 Kalanianaole Ave
Reed's Bay Beach Park
640 m
Island
Kaula'inaiwi Island
970 m
Hilo Bay
1.3
km
Kalanianaole Ave
Kuhio Kalanianaole Park
690 m
77 Keliipio Pl
Moku Ola / Coconut Island
980 m
Gallery
Wailoa Center
2.6
km
Gallery
East Hawai'i Cultural Center
2.5
km
State Route 200
2.3
km
Waiakea Peninsula
930 m
Museum
Mokupapapa Discovery Center
2.3
km
Park
Wailoa River State Park
2.4
km
1437 Kilauea Ave Suite 102
Mauna Loa Observatory
2.6
km
Edith Kanaka‘ole Tennis Stadium
Merrie Monarch Festival
1.2
km
181 Manono St
Wailoa Boat Harbor
1.2
km
Bayfront Park
1.2
km
Hilo
Hilo Bayfront Beach Park
1.3
km
Gallery
Extreme Exposure Fine Art Gallery
2.2
km
Gallery
One Gallery
2.3
km
Blonde Reef
1.7
km
Park
Wailoa Center & Wailoa River State Park
2.6
km
Bay
Puhi Bay
2.9
km
27 Apapane Rd
Keaukaha Beach Park
3.1
km
Monument
King Kamehameha Statue
2.2
km
Nearby
Island
Coconut Island
480 m
Hilo Harbor
50 m
Gallery
Banyan Gallery
550 m
Ice Pond
490 m
Beach
Reeds Bay
540 m
Restaurants
Hula Hula's
60 m
93 Banyan Dr
Banyan's Restaurant and Bar
700 m
87B Banyan Dr
Queen's Court Restaurant
560 m
71 Banyan Dr Hilo Hawaiian Hotel
Wai'oli Lounge & iCafe
560 m
71 Banyan Dr
Restaurant Hotel Hilo Hawaiian
560 m
71 Banyan Dr
Hilo Bay Cafe
1.1
km
123 Lihiwai Street
Coconut Grill
1.0
km
136 Banyan Way
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Beautiful views
Clean and modern rooms
Limited dining options
Overpriced services
7.4/10
Very good
Rooms
7.3
Location
8.0
Service
8.0
Dining
6.5
Guest reviews
7.4/10
based on 6 reviews
3.5/5
based on 1627 reviews
6.9
6.9/10 based on 339 reviews
#5 of 7 hotels in Hilo based on Tripadvisor
Bill
United States,
April
2024
7.0/10
I recently stayed at the hotel and found it to be a mixed experience. The rooms were not very spacious, especially compared to the Kilauea Tower where I had stayed previously. However, the service, especially in Kona, from valet to reception, was top-notch. The location by the Kamakameha statue was convenient, with easy access to paddleboards and a relaxing stopover before heading to Honolulu. The dining experience in the Hula Hula restaurant was overpriced and not very satisfying. Despite some shortcomings, it was a decent stay overall.
Rooms
6.0
The rooms felt a bit cramped, particularly after experiencing more spacious ones in the Kilauea Tower in 2019.
Service
9.0
The service, especially in Kona, was exceptional from valet to reception.
Location
8.0
The location by the Kamakameha statue was convenient, with beautiful outdoor seating options and proximity to the airport and Volcano National Park.
Dining
5.0
The dining experience in the Hula Hula restaurant was overpriced and underwhelming, especially considering the limited breakfast options.
Facilities
7.0
The facilities were decent, but nothing particularly outstanding was noted.
John
United States,
March
2024
7.6/10
I stayed at this hotel recently and had a mixed experience. The rooms were modern and clean, but my room was almost as far from the elevator as possible. The service was cheerful and accommodating, but I found it limited and overpriced. The location was unbeatable with stunning views, but the dining options were lacking, especially in variety.
Rooms
8.0
The room I stayed in was modern and clean, which is pretty standard for most hotels.
Service
7.0
The staff acknowledged my preferences and were cheerful, although I found their services to be a bit limited and overpriced.
Location
9.0
The hotel is beautifully situated between two bays with views of two volcanoes, making the location unbeatable.
Dining
6.0
The dining experience left much to be desired as the options were limited, especially in terms of variety.
Facilities
8.0
The facilities were well-maintained and enjoyable during my stay.
Beautiful views
Limited dining options
George
United States,
March
2024
7.0/10
The hotel was located right on the ocean, which was great, but lacked information about surrounding attractions, eateries, or shopping venues. The service was friendly and helpful, but lacked enthusiasm, feeling somewhat blah. The location by the Kamakameha statue was nice, but was super noisy due to drunk people in the bar. The dining experience offered a mix of good values and disappointing aspects in the Hula Hula restaurant.
Rooms
8.0
The rooms were comfortable and at the same time right on the ocean, providing a great view.
Service
7.0
The service took a bit longer, but the staff was friendly and helpful overall.
Location
6.0
The location by the Kamakameha statue was lovely to have a drink outdoors, but the noise from the bar was a downside.
Dining
7.0
The dining experience was a mix of good values and some disappointing aspects at the Hula Hula restaurant.
Facilities
7.0
Chris
United Kingdom,
May
2023
8.0/10
The hotel had a clean and comfortable room, but it was noisy due to its proximity to the elevator. The service was outstanding with friendly and courteous staff. The location was exceptional with a great view of the town. The dining experience was a reward for loyalty, and the facilities were satisfactory.
Rooms
7.0
The room was comfortable and clean, but its location close to the elevator made it noisy.
Service
9.0
The service was outstanding with very friendly and courteous staff.
Location
9.0
The location was exceptional with a great view of the town.
Dining
8.0
The dining was a reward for loyalty and offered a good experience.